# App maintenance and support services

> Your app launched. Now it needs to stay up, stay fast and keep improving. Ongoing support, fixes and updates from a team that stays after launch.

Source: https://codeintelli.com/services/app-maintenance-support

A new iOS or Android version is coming. Your app should be ready before your users are.

We keep your mobile app stable and up to date: crash fixes, OS updates, store compliance and small improvements, with a health report every week.

## Problems we solve

- Every new OS version breaks something: Users update their phones and the app starts crashing.
- Our crash rate is climbing and reviews are dropping: One-star reviews mention the same bug for weeks.
- The store rejected our update: A policy change nobody saw coming, and a release stuck in review.
- Our original developer moved on: Nobody knows how to build, sign or release the app any more.

## What we build

- Crash and bug fixing: Top crashes fixed first, tracked with Crashlytics or Sentry
- OS and SDK updates: Ready for new iOS and Android versions before they reach your users
- Store compliance: Privacy labels, policy changes and review issues handled
- Automated releases: Fastlane or Bitrise builds, so releases don't depend on one laptop

## How we work

- Monitor (1 week): We set up crash reporting and performance tracking and review your store ratings and open issues.
- Triage (1-2 weeks): We fix the crashes and bugs that affect the most users and release a stable update.
- Update (Ongoing): We keep up with OS versions, SDKs, libraries and store policies, and release updates on a schedule.
- Enhance (Ongoing): We add small features and improvements from your backlog alongside maintenance work.

## Results

- Example: Crash fixing: For example, for a store app we would add crash reporting, find the top crashes and fix them first.
- Example: OS update readiness: For example, for a fitness app we would update SDKs and test on OS betas before release day.
- Example: App size cleanup: For example, for a delivery app we would compress images and remove unused code to cut download size.

## Technologies

React Native, Flutter, Swift, Kotlin, Firebase Crashlytics, Sentry, Fastlane, Bitrise, App Store Connect, Google Play Console

## Questions

### Can you take over an app someone else built?
Yes. We review the code, set up builds and signing in your accounts, and document what we find. React Native, Flutter, Swift and Kotlin apps are all fine.

### How quickly can you fix a critical crash?
Critical issues go to the top of the queue. Response times are agreed in your plan, and we reply within 4 hours on working days.

### Who controls the store accounts?
You do. Your App Store and Google Play accounts stay in your name, and we work through the access you grant.

### What does maintenance cost?
You get a written plan and fixed price within 48 hours of our call. For ongoing work, developers start from $25/hour.

## Contact

- Email: biz@codeintelli.com
- Phone / WhatsApp: +91 92745 85376
- Book a free 30-minute call: https://codeintelli.com/book-a-call